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Help with angry message received

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  1. lrail
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    What is the best way to respond to this:

    Subject: Removal of ALL OF YOUR CRAP FROM MY TREE

    PLEASE TAKE ALL OF YOUR ADDITIONS AND PHOTOS OFF OF MY TREE!!!

    I don't know what to do. The person is not in my family group and I do not collaborate with them. I can't even remember what profile(s) they have. I remember seeing their name as a manager on a profile. I think it was a Pilgrim line. So many people have merged into that profile, not just me.

    Do I ignore the message? I don't know how to phrase a response. What should I say, if anything? I don't want to start a huge mess. She's obviously upset as it is.

    Posted 2 weeks ago #
  2. Member
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    Explain him/her that you have your own tree and it is he/she who have entered your tree.
    You have been here all the time.

    Posted 2 weeks ago #
  3. Member
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    I would simply tell them to send any complaints to Geni, and I wouldn't be against blocking that individual so they can not send any more messages to you.

    Posted 2 weeks ago #
  4. lrail
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    Thank you. I wrote them a polite message. If they respond back I will see what happens. I don't even know what I did. I will block if needed.

    Posted 1 week ago #

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