Geni Forum » General Discussion
Delete everything & start over
(4 posts)-
Before I found out that I could upload a GEDCOM, I started my tree manually. Then I discovered that I could upload a GEDCOM and so I did. Next, was the program wanting me to merge stuff.......what a drama......
I just want to delete everything and upload a clean GEDCOM that I know is accurate and carry on from there.
Can this be done or not???
Posted 8 months ago # -
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@mich@el in cases like this, your best bet is to contact help@geni.com and ask them to first delete your existing tree. BUT this might NOT be possible, if you have already started merging with data that OTHER people have entered, as some of your profiles will have been combined (so "their" tree is now also depedendent on some of your profiles).
Posted 8 months ago # -
<p>@mich@el in cases like this, your best bet is to contact help@geni.com and ask them to first delete your existing tree. BUT this might NOT be possible, if you have already started merging with data that OTHER people have entered, as some of your profiles will have been combined (so "their" tree is now also depedendent on some of your profiles).
</p>Thank you, I try that.......regards, michael
Posted 8 months ago # -
<p><p>@mich@el in cases like this, your best bet is to contact help@geni.com and ask them to first delete your existing tree. BUT this might NOT be possible, if you have already started merging with data that OTHER people have entered, as some of your profiles will have been combined (so "their" tree is now also depedendent on some of your profiles).
</p>
</p><p>Thank you, I try that.......regards, michael
</p>Just letting the forum know that an email to help@geni.com had in problem fixed within 24 hours.......thanks Geni!!!
Posted 8 months ago #
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